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Crown Mitsubishi – Washington – How does the 72-Hour Exchange Program work at Crown Mitsubishi in Washington, PA?
Driving home in the right vehicle should feel easy and confident, and that’s exactly why our 72-Hour Exchange Program exists at Crown Mitsubishi – Washington. As a newly opened, customer-focused dealership in Washington, PA, we built this program to give you added peace of mind after purchase—so you can finalize your choice without second-guessing your fit, features, or daily needs.
Here’s a clear look at how our exchange works, what to expect when you start one, and how our team supports you throughout the process. Along the way, we’ll also connect the program to the broader ownership experience you’ll find with us—from our modern online tools to our Mitsubishi-trained technicians in our service center.
First, the essentials. Our 72-Hour Exchange Program is designed to help you feel fully confident in your purchase. If you’re not completely happy with your vehicle, you can return it within three days and we’ll exchange it for another vehicle of equal or lesser value from our inventory. It’s a straightforward, customer-first way to ensure the vehicle you keep truly fits your lifestyle in and around Washington, PA.
- Timing window: Bring the vehicle back within three days of your purchase to begin an exchange.
- Eligible inventory: The exchange applies to eligible vehicles purchased at Crown Mitsubishi – Washington—our team will review details with you at the time of sale.
- Value match: Choose another vehicle of equal or lesser value from our inventory to complete your exchange.
- Vehicle condition: Return your vehicle in the condition outlined at purchase; our team will walk you through the guidelines when you initiate your exchange.
- Support from our staff: We’ll guide you step-by-step so the process remains simple, transparent, and quick.
Starting an exchange is simple, and our team keeps communication clear from the first call or visit. If you think another model, trim, or feature set will suit you better, we’ll help you compare options and test drive again so you can make a confident, final decision.
- Contact us: Call our Main line at 724-582-7696 or stop by 1490 West Chestnut Street Suite C, Washington, PA 15301 to let us know you’d like to begin an exchange.
- Quick review: We’ll complete a brief vehicle check-in and confirm the program details for your purchase.
- Shop and compare: Explore our in-stock options—new Mitsubishi models and carefully curated used vehicles—and take another test drive if you’d like.
- Complete the swap: Choose a vehicle of equal or lesser value, finalize the paperwork, and drive away with confidence.
The 72-Hour Exchange Program is especially helpful if you discover a different vehicle better matches your daily life—maybe you want more cargo room for weekend trips, prefer a different seating configuration, or realize a different feature set fits your commute around Washington, Wolfdale, or Taylorstown.
- Feature fit: Swap if you decide you’d prefer a different infotainment layout or driver-assist feature availability.
- Space needs: Exchange if your family or cargo demands change and you need a roomier interior.
- Driving feel: Choose a model that better matches your ride comfort, visibility, or maneuverability preferences.
- Lifestyle change: Opt for a vehicle that aligns with your weekly routine—errands in Laboratory, school drop-offs in Arden, or weekend getaways beyond Washington.
Because the program is part of our broader customer care approach, you’ll also benefit from the rest of what we offer. Our showroom features a full lineup of Mitsubishi vehicles—including Outlander, Outlander Plug-in Hybrid, Outlander Sport, Mirage, Mirage G4, and Eclipse Cross—plus a thoughtful selection of used vehicles. You can research inventory, schedule service, and apply for financing online any time, then visit us in person to finalize your selection.
After you’ve made your final choice, our ownership experience continues with expert care in our service center. Our Mitsubishi-trained technicians handle everything from preventative maintenance and oil and filter changes to engine diagnostics, brakes, batteries, and more—so your vehicle stays reliable and ready for the miles ahead.
If you’re local to Washington, PA—or coming from nearby communities like Uniontown, Connellsville, or Greensburg—we’re ready to welcome you with a modern, transparent experience. Visit Crown Mitsubishi – Washington at 1490 West Chestnut Street Suite C, Washington, PA 15301 or call 724-582-7696 to start your search, book a test drive, or talk through our 72-Hour Exchange Program in detail.
Frequently Asked Questions:
What is the 72-Hour Exchange Program at Crown Mitsubishi – Washington?
It’s a customer-focused program that allows you to return your purchased vehicle within three days and exchange it for another vehicle of equal or lesser value from our inventory. Our team will review eligibility and guidelines with you at the time of purchase.
How do I start an exchange?
Call our Main line at 724-582-7696 or visit us at 1490 West Chestnut Street Suite C, Washington, PA 15301 within three days of your purchase. We’ll complete a quick vehicle check-in and guide you through next steps.
Are all vehicles eligible?
Eligibility applies to vehicles purchased at Crown Mitsubishi – Washington. Our staff will confirm the specifics for your vehicle during the purchase process and when you initiate an exchange.
Can I choose any replacement vehicle?
You can select another vehicle of equal or lesser value from our available inventory. If you have questions about options that interest you, we’ll help you compare features and take additional test drives.
Does the exchange affect my paperwork?
Our team will explain how the exchange is handled and outline the paperwork steps so everything remains clear and straightforward under applicable Pennsylvania guidelines.
When you’re ready, we’re here to help you shop confidently, compare options, and drive home feeling great about your choice—supported by our 72-Hour Exchange Program and a team committed to your long-term ownership experience in Washington, PA.
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